Frequently Asked Questions
Everything you need to know about your JOAH BROWN order.
Where are JOAH BROWN products made?
All of our garments are proudly designed and manufactured in Los Angeles, California, ensuring the highest quality standards and ethical production practices.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days depending on the selected shipping method.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain sale items may be marked as final sale.
How should I care for my JOAH BROWN pieces?
To maintain the longevity of our signature fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and high-heat drying.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How can I track my package?
Once your order has been fulfilled, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.